Bloomberg reported today that European Union Justice Commissioner Viviane Reding has called on local governments across the EU to review Apple's compliance with local product warranty laws.
If, as a result of the audit, violations of the consumer rights policy are revealed, then the company may face a pan-European investigation by all 27 member states of the European Union, which could entail a complete ban on sales of the company's devices in this region.
Apple has already faced problems in Italy, where authorities found the company guilty of selling Apple Care insurance services for $ 99, even despite the two-year warranty, which operates in the EU, for which it was fined $ 1.16 million, while than, there were precedents for the temporary closure of sales in Italy.
According to Bloomberg, Viviane Reading sent a letter to the leadership of the EU countries, which says:
Apple's EU statutory warranty page covers consumer rights to defects during product shipment, while Apple's one year Limited Warranty and Apple Care Protection Plan (sold separately) covers defects after the purchaser receives the device. …
Perhaps I agree with the actions of the EU leadership. In my opinion, Apple deserves this investigation, because, based on my personal experience and the stories I have heard from friends in European countries, Apple really is not very focused on the normal explanation of its warranty policy, with a clear, unambiguous interpretation.
