2023 Author: Gordon Kinson | [email protected]. Last modified: 2023-11-26 08:36
When you charge your iPhone or iPad using the Lightning connector, a notification may appear on the screen stating " This cable or accessory is not certified and cannot be guaranteed to work with this iPhone." Charging usually stops after that. What's the matter?
Below we outline the three most likely reasons why you might see this message - and explain what to do in a similar situation.
Before you start, we suggest that you do a simple procedure: first remove and then insert the cable back into the connector of the iPhone and iPad. It also doesn't hurt to try connecting to a different USB port or a different outlet. If in your case there is an accidental system error (this also happens), this will help. If not, read on.
Reason # 1. Using non-original accessories
Most often, the above message appears when a non-original accessory is used - a cheap replacement for official Apple hardware. Users are trying to save money on branded products - they cost a lot of money before the crisis - and buy much cheaper accessories from nameless manufacturers. Sometimes these things work, sometimes they don't.
What to do? You can try to bypass the protection. For this:
- Connect the cable to your iPhone or iPad;
- Click "Close" when a window appears with the message "This cable or accessory is not certified, so its reliability is not guaranteed with this iPhone";
- Unlock iPhone or iPad;
- Click Close again when iOS displays a warning window;
- Now - without blocking! - pull out the cable from the connector of the phone or tablet;
- Reconnect the cable.
An alternative (and much safer for your device) option is to buy a cable that will definitely work and won't harm your iPhone or iPad! There are always cheaper but great-working third-party accessories - for example, the Apple-certified AmazonBasics Apple Certified Lightning Cable only costs $ 9.99. In general, you can recognize quality accessories by the logo with the inscription Made for iPhone / iPod / iPad ("Made for iPhone / iPod / iPad") on the packaging.
Reason # 2. Cable damage
The words “This cable or accessory is not certified, therefore it cannot be guaranteed to work reliably with this iPhone” may also appear because the accessory is simply broken. Possible reasons: the cable is submerged, corroded, or physically damaged. In this case, it will have to be replaced with a new one - for example, with a legal and quite affordable alternative from Amazon or other manufacturers.
Reason number 3. Rubbish
Much less common, but still real, is physical interference with charging. The port can become clogged with crumbs, thread / lint, or any other contents in your pockets. This happens more often with iPhones, but there are similar complaints from iPad users on the web. What to do? The solution is obvious - check the ports for stuck debris and clean them of foreign objects (for example, a toothpick). If you are not confident in your abilities, contact the specialists.
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